PRIVACY POLICY

flyairbook Bookings Pvt Ltd (hereinafter “flyairbook”) understands its valuable customer’s concerns for privacy and undertakes several measures of protecting and maintaining their personal information that is being shared with us. The applicability of this Privacy Policy extends to the User who inquires or means to purchase or purchase the product(s) or service(s) offered by flyairbook.in through any of its online channels including its website, mobile site, mobile app & offline channels including call centres and offices (collectively referred herein as "Sales Channels"). For this Privacy Policy, Website means the website(s), mobile site(s) and mobile app(s). By using or accessing the Website or other Sales Channels, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy, please do not use or access our Website or other Sales Channels.

This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to our Website. User should take note that information and privacy practices of flyairbook’s business partners, advertisers, sponsors or other sites to which flyairbook.in provides hyperlink(s), may be significantly different from this Privacy Policy. Accordingly, it is recommended that the User reviews the privacy statements and policies of any such third parties with whom they interact.

WHAT PERSONAL DETAILS flyairbook.IN COLLECTS & HOW THESE ARE USED:

flyairbook.in collects information, as outlined below, to be able to offer and deliver the product(s) and services(s) chosen by you and also to fulfill our legal obligations as well as our obligations towards third parties as per our User Agreement.

"Personal Information" of User shall include the information shared by the User and collected by us for the following purposes:

Registration on the Website: Information which the User provides while subscribing to or registering on the Website, including but not limited to information about the User’s personal identity such as name, gender, marital status, religion, age etc., the contact details such as the email address, postal addresses, frequent flyer number, telephone (mobile or otherwise) and/or fax numbers. The information may also include information such as the banking details (including credit/debit card) and any other information relating to the User’s income and/or lifestyle; billing information payment history etc. (as shared by you).

Other information: flyairbook.in also collects some other information and documents including but not limited to:

• Transactional history (other than banking details) about your e-commerce activities, buying behaviour.
• Your usernames, passwords, email addresses and other security-related information used by the User in relation to flyairbook.in Services.
• Data either created by the User or by a third party and which the User wishes to store on flyairbook’s servers such as image files, documents etc.
• Data available in public domain or received from any third party including social media channels, including but not limited to personal or non-personal information from the User’s linked social media channels (like name, email address, friend list, profile pictures or any other information that is permitted to be received as per the User’s account settings) as a part of the User’s account information.

HOW flyairbook USES USER INFORMATION:

To Book a Service:

Names, addresses, phone numbers and age details are shared with related service providers, including airlines, hotels, or bus services to provide reservation and booking to the customers or travellers.

To Send Promotional Offers:

flyairbook.in uses details like mobile numbers and e-mail ID for sending information about any promotional offers. flyairbook.in often sponsors promotions and lucky draws to give users an opportunity to win discounts on travel or other prizes. This is optional, and the user can unsubscribe from such emails.

Member Registration:

If the User opts to be a registered member of the Website, information like name, address, telephone number, e-mail address, a unique login name and password are asked. This information is collected on the registration form for various purposes like:

• User recognition
• To complete the travel reservations
• To let flyairbook.in connect with the User for customer service purposes, if necessary
• To contact the User in order to meet any specific needs
• To improve flyairbook’s products and services
• To confirm the new member registration and consequent booking

Surveys:

flyairbook.in identifies the importance of its valuable customers’ opinion. flyairbook.in often conducts surveys and uses personal identification information to invite its regular customers for taking part in the surveys. Customers can take part in these surveys at completely their own choice. Typically, flyairbook.in conducts the surveys to know about the customer’s experiences with flyairbook.in and to make the website, mobile site and mobile app more user-friendly for its members. Identity of the survey participants is anonymous unless otherwise stated in the survey.

Safeguard Sensitive Information:

Sensitive information like Credit/Debit Card and Net Banking Details are mainly collected by the payment gateways and banks and not by flyairbook.in. However, if this information is stored on the Website, it remains completely safe, excluding that if it has been shared with any third party inadvertently by the User while browsing the Website. Sometimes, such information is shared with certain third parties to process the cashback offers & discounts, if applicable.

Safeguard Sensitive Information:-

Sensitive information like Credit/Debit Card and Net Banking details are collected by secure payment gateways and banks, not by FlightFlair.in. If this data is retained on the website, it is safeguarded with top-tier security. However, in rare cases where the user might have shared such data with third parties inadvertently, FlightFlair.in is not responsible. Certain details may be shared with trusted third parties only to enable cashback or discounts.

Cookies & Automatic Logging of Session Data:

FlightFlair.in uses cookies to enhance user experience and personalize ads. Like most reputed sites, we store cookies on your browser to make login easier, show relevant offers, and improve services. Users can block cookies via browser settings, although doing so might affect website functionality.

We also allow third-party advertising services to use cookies and pixel tags to track ad performance. This data is collected anonymously and does not include personally identifiable information.

Automatic Logging of Session Data:

We collect session data such as IP address, operating system, browser version, and browsing activities to analyze user behavior and enhance our systems. This data is anonymous and used purely for performance improvement.

Content Generated by Users:

Users may post reviews, ratings, and questions on FlightFlair.in. These are optional, but users might receive notifications or emails inviting them to participate. User profiles displaying their reviews, photos, and activity may be visible to other users.

Sharing Your Information:

Service Providers and Suppliers: Information is shared with airlines, hotels, and other travel-related service providers solely for fulfilling bookings. These providers operate independently, and their use of the data is beyond our control.

Companies in the Same Group: FlightFlair.in may securely share your information with affiliated companies to personalize services or respond to inquiries.

Business Partners and Vendors: We may share certain filtered data with trusted partners offering co-branded services like credit cards, travel insurance, etc. All sharing complies with confidentiality agreements.

Disclosure of Information:

We may disclose personal data if required by law, regulatory compliance, or to protect the rights of FlightFlair.in and its affiliates. Such disclosure may happen without prior notice.

Protection of Personal Information:

We follow strict security protocols and use encrypted payment gateways to ensure the safety of your data. Our systems are regularly updated to prevent unauthorized access.

Withdrawal of Consent:

Users can revoke permissions or stop providing personal data anytime. However, doing so may limit access to certain features and services.

Your Rights Regarding Personal Information:

Users can view, update, or delete their personal data by logging into their account. However, mandatory fields may remain unchanged as required by system operations.